LabHealth is committed to protecting the privacy of your personal and health information. At LabHealth, we understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our web site and using its services. LabHealth takes this responsibility very seriously.
Our On-Line Privacy Policy describes what information we collect
on-line, how we protect it and what choices you have about how that
information is used. We urge you to read this On-Line Privacy Policy
carefully so that you will understand both our commitment to you and
your privacy, and how you can participate in that commitment. Should
you have any questions about this policy or our privacy practices,
please send an email to privacy@labhealth.com or write to us at:
LabHealth...
address here...
What Personal Information We Collect
LabHealth will collect information that identifies you ("personal
information") on-line only when you voluntarily provide it to us
through our site. For example, when you choose to register on our site,
we may ask you to provide some personal information, such as your first
and last name, mailing address, telephone number and/or e-mail address.
We also may collect information that will allow you to establish a
username and password. In addition, we may collect information that you
voluntarily provide to us through responses to questionnaires and
customer satisfaction surveys.
A) Internal Uses
We may use your personal information within LabHealth (1) to provide
you with the services and products you request, (2) to assist with your
questions about our services, billing, payment methods or use of our
web site, (3) to process or collect payments made in connection with
our services to you, and (4) to evaluate our services and products and
to conduct customer surveys.
We also may use your information within LabHealth, with your consent, to send you information that may be of interest to you.
Privacy Choices
When you register on-line for one of our
testing services, you may be given the option of receiving periodic
informational/promotional mail or email from LabHealth. You choose
whether or not to receive correspondence when you provide this
information or by changing your preferences within your registration
profile at any time.
B) Disclosure of Personal Information to Third Parties
We
will not give, sell, rent, loan or otherwise disclose any personal
information to any third party, unless (1) you have authorized us to do
so, (2) we are legally required to do so, for example, in response to a
subpoena, court order or other legal process, and/or (3) it is
necessary to do so in order to protect and defend the rights or
property of this web site. For example, with your consent, we may
disclose your personal information to a third-party vendor that we
engage to mail your test results to you. We contractually require such
third-party vendors and contractors to comply with strict standards
regarding security and confidentiality.
However, please be aware that if you have questions about our testing services or need technical assistance with our website and choose to contact us by e-mail, your e-mail will be delivered to a third party contractor we have engaged to answer these questions for you. Please exercise caution when sending sensitive information by e-mail as e-mail is not a secure means of communication.
We also may share aggregate, non-personal information about web site usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
Cookies
In order to provide better service, LabHealth may use a "cookie."
Cookies are small files that your Web browser places on your computer's
hard drive. We may use cookies to let us know that you are a prior
customer and to retrieve certain information previously provided by
you. We also may use cookies to keep track of information about your
current "session" which will be discarded as soon as you log out or
close your Web browser. This information also allows us to
statistically monitor how many people are using our site and for what
purpose.
How We Protect Information Online
It is our policy to protect your account information against
unauthorized access or release. We use the services of VeriSign to
verify and assist in our security measures. All the information you
provide to us is handled through a Secure Socket Layer ("SSL"). SSL is
a leading Web technology that encrypts your account information. If you
register on-line with our testing services, we use 128-bit encryption
when we ask for or provide personal or confidential information. Also,
some personal data, such as your password and test results, will be
stored in encrypted form. As noted above, please exercise caution when
sending sensitive information via e-mail, as e-mail messages do not
have the security features that are built into our website.
In addition, we have procedures that limit LabHealth's employees and contractors' access to personal information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
How You Can Access Your Personal Information
If you register on-line for our services, you may review and correct,
as needed, the registration information you provide by logging into
this site.
Links to Other Sites
We want to provide users of our site with information, services and
products that are valuable to them. Featured programs and other site
content within the LabHealth site may link our users to third party
sites. LabHealth does not control and is not responsible for the
privacy policies or practices of any third-party site. If you link to
third party sites from LabHealth, we encourage you to consult the
privacy policy of each site you visit.
Your Consent
By using our web site, you consent to the collection, use and disclosure of information as described in this policy.
Changes to this Privacy Policy
We may change this privacy
policy from time to time, so please check back often. We will let you
know that the policy has been changed by changing the effective date at
the bottom of this page. We will always let you know the information we
collect, how we use it, and the circumstances under which such
information may be disclosed by us.
Date: September 9th, 2005